🔁 Return & Refund Policy
Last Updated: [Insert Date]
At https://supiksha.in/, we aim to provide the best quality products and services. Please read our return and refund policy carefully.
✅ General Return Policy
- Returns are accepted only for eligible products within [X] days of delivery
- Items must be unused, undamaged, and in original packaging
- Proof of purchase (order ID/invoice) is required
🛍️ Category-wise Return Policy
🏠 Home Decor Products
- Return accepted within [7 days] if product is damaged or defective
- Minor color/design variations are not eligible for return
🎨 Handmade Items
- Each item is unique, so slight variations are normal
- Returns only accepted for damaged or wrong items
🍴 Food Products
- Due to hygiene and safety reasons, no returns or refunds
- In case of damaged or expired products, contact us within 24 hours of delivery with proof
💄 Beauty & Oral Care Products
- Returns accepted only if:
- Product is damaged, expired, or incorrect
- Opened or used products cannot be returned
🔗 Affiliate Products
- Products purchased through affiliate links are not covered under our return policy
- Returns and refunds will be handled by the third-party seller/platform
🖨️ Printing & Custom Services
For services like:
- ID Card Printing
- Lanyard Printing
- Custom Design Work
👉 No returns or refunds once:
- Design is approved by the customer
- Printing or production has started
We are not responsible for errors in customer-provided content.
💻 Software & Technical Services
For:
- School ERP
- Technical Support
- No refunds after service delivery or activation
- Any issues will be handled through support and revisions (if applicable)
💰 Refund Process
- Approved refunds will be processed within 5–10 business days
- Refund will be issued to the original payment method
- Shipping charges (if any) are non-refundable
🚫 Non-Returnable Items
- Food products (unless damaged/expired)
- Used or opened beauty products
- Custom printed items
- Digital/software services
- Affiliate products
📦 Damaged or Incorrect Items
If you receive a damaged or wrong item:
- Contact us within 24–48 hours
- Share photos/videos as proof
- We will arrange replacement or refund (if applicable)
❌ Order Cancellation
- Orders can be canceled before dispatch only
- Once shipped, cancellation is not possible
📞 Contact for Returns
For any return/refund request:
- 📧 Email: supiksha9@gmail.com
✔️ Final Note
By placing an order on our website, you agree to this Return & Refund Policy.